Request information regarding police response to domestic abuse and neighbourhood crime-related 999 calls

Reference: 22020

Date Added: Monday, September 26, 2022

Category: Finance

Disclosure Details

Thank you for your recent request under the Freedom of Information Act (FOIA) 2000.

Two duties are placed on public authorities under Section 1 of the Freedom of Information Act 2000 (FOIA). Notwithstanding applicable exemptions, the first duty at, Section 1(1) (a), is to confirm or deny whether the information specified in a request is held. The second duty at, Section1 (1) (b), is to disclose information that has been confirmed as being held. Under the provisions of those sections of the FOIA, we can confirm that the information you seek is not held by the Office of the Police and Crime Commissioner for Gwent.

You have requested the following information:

 Of 999 calls reporting domestic abuse:  

  1/ Please provide the median annual police response time (in seconds) to attend 999 calls reporting domestic abuse categorised as  

(i) grade 1 emergency,  

(ii) grade 2,  

(iii) grade 3, and  

(iv) all grades, for each financial year from 2017-18 up to and including the current financial year until 31 Aug 2022.   

Please also provide the total annual number of calls, target response time, and number of emergency incidents responded to within target time for each part of the question (i.e., by urgency grade).  

No information held

Grades 1 to 3 typically refer to an emergency response, a prompt response and a routine response.  

Please provide a description of the different grades (including expected response times to attend) used by the force if these differ.  

An example for GMP is included here:  

https://www.bbc.co.uk/news/uk-england-manchester-47582743   

2/ Please provide the total number of occasions that police did not attend  

  1. i) grade 1, 
  2. ii) grade 2 or 

iii) grade 3 emergencies for each financial year from 2017-18 up to and including the current financial year until 31 Aug 2022.  

No information held

3/ Please provide the longest individual time taken to attend a grade 1 and 2 ‘priority’ emergency calls or equivalent for each financial year from 2017-18 up to and including the current financial year until 31 Aug 2022.  

No information held

4/ If possible within the cost/time limits, I would also like to know: How many domestic abuse incidents were subsequently recorded as domestic abuse crimes? Please do not include this question in the request if you think it would hit the cost limits, or engage any other exemption.   

No information held

Of 999 calls reporting domestic burglary, vehicle-related crime, theft from the person and robbery:  

5/ Please group these crime types together and provide the same information requested in questions 1, 2, 3, and 4.   

Please provide annual data for each of the last financial years, from 2017-18 up to the current financial year until 31 Aug 2022. If possible, please provide the answers in csv or xlsx format.   

 No information held

The Office of the Police and Crime Commissioner for Gwent (OPCC) and Gwent Police are separate organisations.   The OPCC are not responsible for and do not hold this information, this is the responsibility of the Chief Constable of Gwent Police.  You may wish to contact Gwent Police directly to determine if they have the information requested via the following link Request information about the police | Gwent Police

The Freedom of Information Act is a public disclosure regime, not a private regime. Any information disclosed under the Act is thereafter deemed to be in the public domain, and therefore freely available to the general public and will be published on the OPCC website.

You have the right to appeal our decision if you think it is incorrect.  Should you feel dissatisfied with this response or the way in which your request was handled, information on the Office of the Police and Crime Commissioner for Gwent FOI Appeals Procedure can be found on our website:

https://www.gwent.pcc.police.uk/en/transparency/know-your-rights/your-information-rights/freedom-of-information/appeals-process/

If you remain dissatisfied after an internal review decision, you have the right to apply to the Information Commissioner’s Office. The Commissioner is an independent regulator whose details can be found using the following link https://ico.org.uk/

You can also write to the Information Commissioner’s Office at the following address:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF