Request for mobile, voice and data services/ contracts

Reference: 25005

Date Added: Thursday, July 3, 2025

Category: Miscellaneous

Disclosure Details

Two duties are placed on public authorities under Section 1 of the Freedom of Information Act 2000 (FOIA). Notwithstanding applicable exemptions, the first duty at, Section 1(1) (a), is to confirm or deny whether the information specified in a request is held. The second duty at, Section1 (1) (b), is to disclose information that has been confirmed as being held. Under the provisions of those sections of the FOIA, we can confirm that the information you seek is not held by the Office of the Police and Crime Commissioner for Gwent.

 

You requested the following information:

 

I am writing to request information under the Freedom of Information Act 2000 regarding the Mobile, Voice & Data services currently in place at Police and Crime Commissioner for Gwent.

 

I would be grateful if you could provide the following information:

 

  1. Current Mobile, Voice & Data Services
  • Total number of active SIMs.
  • Description of current tariffs/allowances.
  • Name of the current service provider(s).

 

  1. Requirements for the Next Contract
  • Planned budget.
  • Contract length.
  • Estimated total number of SIMs (Voice & Data, and Data-only).
  • Distribution of SIMs across networks (e.g. 50 on Vodafone, 100 on EE, etc.).
  • Description of required UK tariffs/allowances, and EU & Rest of World (RoW) roaming bundles.
  • Total number of Mobile Device Management (MDM) licences.
  • Total number of Mobile Lifecycle Management subscriptions.
  • Total number and types of Microsoft 365 licences.
  • Total fund for mobile devices.

 

  1. Managed IT Services
  • Are all your IT & Telecoms services managed in-house or is anything outsourced?
  • If outsourced, who do you use?
  • Is this contract managed by the same officer at Police and Crime Commissioner for Gwent?

 

  1. Contract Review
  • Date of the next review for the Mobile, Voice & Data services contract.

 

  1. Responsible Officer(s)
  • Name and contact details of the officer(s) responsible for the contract review at Police and Crime Commissioner for Gwent.

 

As you have requested data from the Office of the Police and Crime Commissioner in your email, your request was forwarded to us. 

 

We do not hold this information as Gwent Police provides ICT/Mobile and procurement services to our office, so they would be best placed to address your queries. You may wish to contact them directly for the information via the following link I want to find information about the police | Gwent Police  However, if appropriate, the Chief Finance Officer would be involved in a contract review from an OPCC perspective but this would be led by  the Gwent Police Procurement department.

 

The Freedom of Information Act is a public disclosure regime, not a private regime. Any information disclosed under the Act is thereafter deemed to be in the public domain, and therefore freely available to the general public and will be published on the OPCC website.

 

You have the right to appeal our decision if you think it is incorrect. Should you feel dissatisfied with this response or the way in which your request was handled, information on the Office of the Police and Crime Commissioner for Gwent FOI Appeals Procedure can be found on our website:

https://www.gwent.pcc.police.uk/en/transparency/know-your-rights/your-information-rights/freedom-of-information/appeals-process/

 

If you remain dissatisfied after an internal review decision, you have the right to apply to the Information Commissioner’s Office. The Commissioner is an independent regulator whose details can be found using the following link  https://ico.org.uk/

 

You can also write to the Information Commissioner’s Office at the following address:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF