The Police and Crime Commissioner has a duty to engage with victims of crime as well as commissioning victim's services for the local areas and is committed to putting victims at the heart of everything we do.

By continuing to listen to and learn from your experiences to find out what you need and expect from the services we deliver, we will ensure that victim's needs remain a key priority, whilst helping transform the experience of those affected by crime and boost their confidence in the Criminal Justice System.

The OPCC Victim's Charter aims to ensure victims in Gwent receive the best level of service Criminal Justice partners can provide.

Community Trigger

The community trigger was introduced in October 2014 to give victims of persistent anti-social behaviour the right to request a review of their complaints, and brings agencies together to take a joined up, problem-solving approach to find a solution.



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