When can a Community Trigger be activated?

When can a community trigger be activated?

A community trigger can be activated if the victim has complained to a Local Authority, Police and/or Registered Social Landlord three times about separate anti-social behaviour incidents in the last six months and believe that the action taken to resolve their complaint has been inadequate.

For the community trigger to be activated, each complaint must be made within one month of the anti-social behaviour incident occurring, and all three complaints must be made within six months of the first complaint. Three such 'qualifying complaints' meet the threshold for Community Trigger activation.

The community trigger may also be activated where five individuals or groups from the local community have complained separately to the Local Authority, Police and/or Registered Social Landlord in the last six months about the same location, culprit or problem, and they believe that the action taken has been inadequate.

Finally the community trigger may be activated if the victim has complained to the Council, Police and/or Registered Social Landlord about separate hate incidents in the last six months, and believe the action taken has been inadequate. A Hate Incident is any incident whose main motivation is the disability, race, religion, transgender identity or sexual orientation of the victim.