The Police and Crime Commissioner has a duty to engage with victims of crime as well as commissioning victim's services for the local areas and is committed to putting victims at the heart of everything we do.

By continuing to listen to and learn from your experiences to find out what you need and expect from the services we deliver, we will ensure that victim's needs remain a key priority, whilst helping transform the experience of those affected by crime and boost their confidence in the Criminal Justice System.

The OPCC Victim's Charter aims to ensure victims in Gwent receive the best level of service Criminal Justice partners can provide. The Charter was launched as part of a Victim-Focused Delivery event.

Victim-Focused Delivery Event

On 6th September 2013, the Office of the Police and Crime Commissioner held a public event that focused on the delivery of services to victims in Gwent.

The seminar was attended by over 70 delegates that included statutory and voluntary sector partners as well as members of the public that had participated in the Victim's Voice workshops that had taken place earlier in the year.

Guest speakers for the day included Baroness Newlove, Victim's Commissioner for England and Wales, Gwent Police ACC Lorraine Bottomley, Mandy Wilmot, Victim Support Divisional Manager for Wales, and the former Police and Crime Commissioner, Ian Johnston QPM.